Technical online support

Dreambird offers full technical support and assistance, performed by our well-trained and certified support team.

To get in touch with our technical support team, use any of the following contacts:

+371 2 920 6296

Please use TeamViewer for all the further contacts with the technical support. Please proceed as follows:

2.
Run it. TeamViewer will now create your ID and password .
3.
Pass the ID and password to the support operator for granting access to your computer.
4.
Please wait for the operator’s response.

Our technical support specialist can:

Answer user questions
Troubleshoot a RoburCAM case, fix an issue and advice a solution
Explain RoburCAM features and functionalities, provide code generation tips for a certain punching operation
Study the current PC settings and recommend what can be optimized for achieving the best performance
If required, assist with re-installation of the current software version